Data privacy - no trackers or Google Analytics
As required by the GDPR, our privacy and data handling process is as public and open as possible, and removed all optional analytics and tracking from our websites.
Virtually all companies hide behind fuzzy text like “we employ industry standard practices”. They give you no idea whether your personal data is secure or who can use it.
We removed Google Analytics from diagrams.net and drawio.com. We weren’t clear from the Analytics site exactly how the data collected is processed and Google is unlikely to ever present those details.
The problem with any kind of analytics/tracking is that the GDPR isn’t clear whether you need explicit consent from a user before allowing such tracking. So, even if we hosted our own analytics tools, we'd need to obtain consent before you accessed our site. That's a hurdle we didn't want users to encounter when diagramming and accessing our documentation.
The downside for us is we lose all analytics data, but we’re believers in the GDPR and intend to comply with the spirit of the law, not simply the wording.